Privacy policy

This Privacy Policy describes how txcuca-gi.myshopify.com (the "Site"), operated by A GREENFIELD & S.M GREENFIELD ("we", "us", or "our"), collects, uses, discloses, and protects your personal information when you visit, make a purchase, or interact with our online store.

Information We Collect

When you browse our store or place an order for plush toys and doll accessories, we collect several categories of information to provide a smooth, customized shopping experience:

  • Device & Usage Information: Including web browser version, IP address, device identifier, time zone, cookies, viewed products, search terms, and interaction metrics with the Site.

  • Order & Fulfillment Details: Including your full name, billing address, shipping address, payment information (credit card numbers, PayPal handle), email address, and phone number.

  • Customer Service Communications: Records of inquiries, emails sent to [email protected], feedback, and support history.

How We Use Your Personal Information

We utilize your personal information strictly for legitimate commercial purposes, including:

  • Fulfilling orders, processing payments, arranging shipping, and sending order confirmations and tracking updates.

  • Screening transactions for potential risk, fraud, or security breaches.

  • Providing dedicated customer service and responding to product questions or return requests.

  • Optimizing store layout, improving user navigation, and evaluating promotional performance.

  • Sending targeted marketing communications or special discount offers, provided you have opted in.

Third-Party Data Sharing & Service Providers

We do not sell, rent, or trade your personal data to third parties. We share data only with trusted service providers essential to operating our business:

  • Shopify: Our e-commerce platform host. Shopify processes personal information securely in accordance with global data protection standards.

  • Payment Gateways: Secure third-party payment processors (e.g., Stripe, PayPal, Visa, Mastercard) process payment card data directly without storing full credentials on our servers.

  • Logistics Partners: Postal carriers and shipping vendors receive recipient address details solely for physical parcel delivery.

Cookies and Tracking Technologies

Our Site uses session and persistent cookies to enhance navigation, remember shopping cart items, keep user sessions active, and analyze aggregated traffic statistics. You can control cookie preferences directly through your web browser settings, though disabling cookies may affect certain store functionality.

Your Rights & Data Protection (GDPR / CCPA / Privacy Act)

Depending on your geographical location, you hold specific privacy rights regarding your personal data:

  • Access & Portability: The right to request copies of the personal information we store about you.

  • Correction & Erasure: The right to request correction of inaccurate data or complete deletion of your records ("Right to be Forgotten").

  • Opt-Out: The right to opt-out of marketing communications or targeted tracking at any time by contacting us at [email protected].